Get paid for shopping you already do.

Hetal connects brands with shoppers (Hetalites) to complete assignments in retail stores. Our platform helps brands turn shelf data into useful insights by ensuring in-store activities are done efficiently and accurately.

We use your location only to verify you're at the store during your reservation and to ensure you get paid promptly. Location services must be turned ON while using the app.

For iPhone users:
1. Go to Settings
2. Tap Location Services
3. Find Hetal in your app list
4. Select "Always"
5. If Location is grayed out, go back to Settings → Privacy and turn Location Services On

‍For Android users:
1. Go to Settings
2. Tap Apps
3. Select the Hetal app
4. Tap Permissions
5. Select Locations
6. Choose "Allow all the time"

Filming aisles and products correctly is essential for getting paid.
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Follow these simple guidelines:
1. Only visit stores listed in your reservation tab
2. Complete filming before the "Record by" deadline
3. Charge your phone fully before starting
4. When filming, focus on the specific brands mentioned in the prompt
5. Move slowly for better video quality
6. Capture all shelves from top to bottom
7. Film products straight ahead, not at an angle

When you're a new Hetalite, you can only make one reservation. However, once you successfully complete the first assignment you'll be able to reserve three assignments in a given week. As you build your reputation and have more completions, there will be more opportunities available.  

You're not buying anything from the store or delivering items to customers. All you need to do is go to the aisles that indicate the product category and record videos of the product in the aisle or end cap.

Hetal connects directly to your bank account via Plaid. You can do so in the Profile section of the Hetal app. You will maintain full privacy of your bank account. Neither Hetal nor Plaid stores any information to keep you protected.

Videos are reviewed within 1-3 business days.

Approved payments are processed within 2-4 business days.

Go to the History tab in the app to see reservation status, payment amounts, and transaction numbers.

Videos that don't meet quality standards are rejected. Email our support team at support@hetalretail.com if you have any questions regarding a rejected reservation.

Hetal Retail does not require you to complete a background check to start working at this time.

Email our support team at support@hetalretail.com.

Connect to WiFi for best results. You can leave the Hetal app open in the background while videos upload.

If you can't complete a scheduled reservation, cancel it as soon as possible through the Reservations tab in the app.